Peter Campanelli, Psy.D. and Chris Copeland, LCSW. led an interactive conversation in which they strategized how clinics could optimize their current performance while best preparing for success in a context under managed care oversight, which could occur as soon as 2016. Specifically, they focused in great detail on Payer Mix and Operational Efficiency and analyzed the complicated relationship between these variables. Payer Mix represents all the third parties from which the clinic receives payments, which are averaged to form a blended rate. Operational Efficiency is a clinic’s ability to address the problems presented by people through providing the highest quality service at the lowest possible cost. The webinar reviewed strategies to improve a clinic’s payer mix and operational efficiencies. For example, clinics can explore diversifying types of services offered, as well as entering into community and preventative partnerships with other providers, along with addressing the workforce skills of staff.
billing, Payer Mix, opertaional efficiency, workforce skills, professional development