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About

Who We Are

Founded in 2011, the Community Technical Assistance Center (CTAC) and later the Managed Care Technical Assistant Center (MCTAC) are a part of New York University’s McSilver Institute for Poverty Policy and Research. 

CTAC and MCTAC are funded and supported by New York State Office of Mental Health (OMH) and Office of Addiction Services and Supports (OASAS). 

The centers work closely with OMH, OASAS and key strategic partners to provide training and technical assistance to all behavioral health agencies in New York State.

CTAC and MCTAC are led by Dr. Andrew F. Cleek, Dr. Lydia Franco (CTAC), and Mr. Boris Vilgorin (MCTAC) with a team comprised of researchers, clinical, administrative and business experts with decades of experience working in the field of behavioral health.  

What We Do

The Community Technical Assistance Center of New York (CTAC) and the Managed Care Technical Assistance Center of New York (MCTAC) are training, consultation, and educational resource centers serving all behavioral health agencies in New York State.

We help agencies develop strong clinical, business and financial models to ensure quality services and sustainability in a constantly changing healthcare landscape. We cover topics ranging from clinical service, workforce development, family and youth peer advocacy, finance, regulations and infrastructure. We are proficient in providing training and technical assistance to meet the needs of diverse audiences  via face-to-face and distance learning formats, including learning communities, intensive trainings, self-paced modules, webinars, and tools/resources.