Training Playlists

Are You a New Program Director?

Here are a selection of offerings that may help you as you get acquainted to your new role as a director. 

Part I: Mental Health Clinic Billing 101

June 23, 2015
Join this webinar to review all the billing basics: how the APG system works, how to use modifiers to maximize revenue, review recent changes to the Part 599 Clinic Regulations, and learn how to submit a “clean” claim. While this is considered a review, all billing/fiscal staff is encouraged to...

Supporting High Quality Documentation as a Supervisor

January 25, 2017
This webinar covered the role of the supervision relationship in supporting effective documentation; tools and strategies for supervisors to guide practice change.

Resilience Informed Service Environments (RISE): Infusing programs and practice with resilience-based approaches

January 17, 2018
According to the APA, “Resilience is the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress.”  Resilience is a critically important concept with implications for programs that provide services to people across the developmental spectrum...

Adaptive Leadership in Organizational Change

April 11, 2019
In this one-hour webinar, we will focus on introducing the concepts of the adaptive leadership framework which are designed to help individuals and organizations confront complex challenges and make the necessary adjustments to thrive in rapidly changing contexts. To make such changes, organizations...

Business Best Practices & Management Webinar Series: Key Operational Functions / Executive Leadership

February 19, 2020
This webinar is part 1 of a new MCTAC/CTAC training initiative: Business Best Practices & Management Webinar Series. The webinar series was designed to support organizations with limited infrastructure and resources in understanding best practices in business operations. The webinar series shared...

Business Best Practices & Management Webinar Series: IT / Data

March 04, 2020
This video is part 2 of a new MCTAC/CTAC training initiative: Business Best Practices & Management Webinar Series. The webinar series was designed to support organizations with limited infrastructure and resources in understanding best practices in business operations. The webinar series shared best...

Business Best Practices & Management Webinar Series: Finance / Billing

April 01, 2020
This webinar is part 3 of a new MCTAC/CTAC training initiative: Business Best Practices & Management Webinar Series. The webinar series was designed to support organizations with limited infrastructure and resources in understanding best practices in business operations. The webinar series shared be...

Business Best Practices & Management Webinar Series: Quality / Documentation / Compliance

April 15, 2020
This is the fourth webinar of MCTAC/CTAC a new training initiative: Business Best Practices & Management Webinar Series. The webinar series was designed to support organizations with limited infrastructure and resources in understanding best practices in business operations. The webinar series share...

Supervisory Best Practices Series: The Critical Role of Supervisors as Change Management Experts

May 21, 2020
This webinar presents practical and accessible information about the critical role played by supervisory level leadership in the provision of quality services, particularly in a rapidly changing and more accountable healthcare system. Supervisors are challenged with assuming both the managerial and...

Dreading Those Difficult Conversations? What Supervisors Need to Know and Do to Hold Supervisees Accountable

July 16, 2020
Supervisors have many challenging tasks and roles. One of the most daunting and emotionally laden roles involves having those hard conversations with supervisees about work performance problems. In some cases, relationships may be strained when supervisors had previous peer level co-worker relations...

Managing Performance

September 17, 2020
As part of our Workforce Priorities webinar series, this webinar reviewed approaches to performance management in the following areas: coaching, corrective action and appraising performance, accountability, and engagement. Tips for managing high, middle, and low performers were also discussed. Als...

Becoming a Socially Just Organization: Why should we care and what can we do?

November 05, 2020
This presentation is for organizational leaders to learn about ways to understand and begin the conversation about anti-racism and anti-oppression. We have reached a pivotal moment with regards to race and oppression in this country. Behavioral health organizations face a number of challenges when...
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