Training Playlists

Foundational Skills for CFTSS Providers

This playlist is a compilation of resources that address essential skills for CFTSS providers.  These resources are of a general nature and do not include specific guidance for each of the discrete CFTSS services.  They include foundational training on core competencies such as family-driven practice, trauma-informed care, engagement best practices and documentation.  These can serve as an introduction for new staff or a refresher for experienced staff.

Some of the trainings included in this playlist will bring you to our self-learning center. Please utilize the same login information you use to access our website or registration system and locate them under course catalog.

Assessment Overview and Basics: Best Practices and Application (Part 1)

May 06, 2021
Client system assessments are an essential component of quality treatment. An assessment is one skill social service providers use to develop interventions, treatment plans, and rapport.  “Assessment involves collecting and analyzing information about people with the aim of understanding their s...

Documentation Done Right Part 3: Tip Sheets

March 31, 2021
As part of the Documentation Done Right Workbook Series, these tip sheets provide useful information and best practices around documentation. Learn more about each resource below! Tip Sheet:  Documenting Evidence-Based Practices: This tipsheet outlines best practices when documenting the use of ev...

Documentation Done Right Part 2: Workbooks

March 31, 2021
As part of the Documentation Done Right Workbook Series, these workbooks are designed to share best practices in documentation and provide users with exercises to practice these skills. Each stand-alone Documentation Done Right workbook targets a specific skill area and is available as a PDF. Choos...

Documentation Done Right Part 1: Introduction

March 31, 2021
Documentation is an important component of delivering behavioral health services and has far reaching implications on the care of a participant. Wondering where to begin? Check out our resources that are designed to help you assess your strengths and weaknesses and offer guidance as to which workbo...

Cultural Humility

December 17, 2020
This course aims to provide learners with a foundational understanding of cultural humility, cultural competence, and how to work through our biases. Over three modules, learners will explore their own identities and how they impact their work, examine internal biases and stereotypes, and practice a...

The Social Determinants of Health: Connecting the Dots

March 31, 2020
This self-paced learning module is intended to provide learners at all levels with a basic understanding of the social determinants of health and the impact of the environment on our overall well-being. To access this course, sign in at and select Course Catalog.

Screening for Trauma in a Trauma-Informed and Bias Reducing Way in Children’s Mental Health Services

March 30, 2020
The goal of trauma-informed screening is to create a safe space to talk about trauma and toxic stress while simultaneously avoiding re-traumatizing children or their parent/caregivers. In this webinar, Dr. Crawford discusses conducting trauma screening in children’s mental health along with her me...

Best Practices for Telehealth

March 23, 2020
*Note: This webinar will not address recent OMH guidance on Telehealth. For OMH guidance on the COVID-19 Crisis, please click here.Technology is playing an increasingly significant role in the field of mental health care given the recent changes to mental health in-person service delivery due to COV...

Foundations of Trauma Informed Care Self-Learning Program

December 10, 2019
The Foundations of Trauma Informed Care Self-Learning Program intended to provide an on-boarding and training tool that contains basic and universal information about Trauma Informed Care (TIC) that can be used across human service sectors (e.g. health, behavioral health, child welfare, and social s...

Family Driven Care

September 30, 2019
Family Driven Care (FDC) is a framework that assists with the understanding that families are the main decision-makers within their lives and thus the care in which they are engaged. Parents and caregivers are the experts on their children and continual family involvement contributes to quality care...

Race, Racism and Clinical Practice

March 31, 2019
This module explores the history, impact, and importance of race and racism in the service delivery process. After you complete this module, you will be able to: Describe the history of race and racism within the United States. Define race, racism, and other relevant terms in order to increase c...

Quality Documentation

January 24, 2019
This course will provide an overview of the principles of quality documentation, including: Best practices for communicating effectively Common mistakes to avoid Essential elements for documentation at each phase of care - assessment, treatment plan and ongoing progress notes Supervision and s...

Family Alignment Series: Caregiver Engagement Strategies - Part I

March 04, 2015
The first of two webinars designed to present the evidence for the critical role of caregivers and provide practical strategies and approaches to increase practitioner comfort with and success in engaging caregivers. Part I will focus on ways providers can effectively engage caregivers/parents in th...

Family Alignment Series: First 30 Days - Assessment and Goal Setting

February 04, 2015
The first 30 days of treatment is a critical time in which to engage and set the foundation for treatment. This webinar will present strategies on engagement, assessment, and goal-setting that will support a more positive and collaborative relationship between providers and families.
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