Training Series
Data: Beyond the Tip of the Iceberg
One of the essential factors that drives an organization's success is their use of data. Through a variety of pre-recorded modules, live webinars, and tools, this series goes beyond underscoring the importance of collecting data. Organizations will be equipped with tools and strategies that will help them effectively use their data to evaluate and proactively influence both their clinical and business performance.
Data Metrics Grid
October 20, 2020
This tool (also known as the Data Matrix) was released as part of the Data: Beyond the Tip of the Iceberg series and is designed to help leadership identify and select critical data points/metrics to better evaluate their agency's performance and effectiveness of their work across a variety of data...
Data Gap Assessment
October 20, 2020
This tool was released as part of the Data: Beyond the Tip of the Iceberg series and is designed to help organizations identify and understand areas of strengths and opportunities as it relates to their agency's data practices. Upon completing the assessment, agencies are provided a visual represent...
Module 1: The Data Breakdown
October 20, 2020
This is the first pre-recorded webinar in the MCTAC series, "Data: Beyond the Tip of the Iceberg". This presentation will break down key data terminology and discuss tips for reading data and how organizations can use data effectively. It will also provide an overview of the series and what particip...
Module 2: Introduction to the Data Matrix + Balanced Scorecard Approach
October 20, 2020
This is the second pre-recorded webinar in the MCTAC series, "Data: Beyond the Tip of the Iceberg". In this module, viewers will be introduced to the Data Matrix, a tool designed to help organizations identify and select critical data points and metrics to track. We will discuss the “Balanced Scor...
Module 3: Looking in the Data Mirror: The Importance of Self-Assessment
November 09, 2020
This is the third pre-recorded webinar in the Data: Beyond the Tip of the Iceberg Series. This module will discuss the importance and utility of organizational self assessments. Presenters also provide a brief overview of the Data Gap Assessment Tool and tips on how to use it.
Module 4: Are You a Data Wizard? How to Use the Data Gap Assessment
November 09, 2020
This is the fourth pre-recorded webinar in the MCTAC series, "Data: Beyond the Tip of the Iceberg". In this module, presenters review the Data Gap Assessment Tool, a tool designed to help organizations identify and understand areas of strengths and opportunities as it relates to their agency's data...
Data: Beyond the Tip of the Iceberg: Modules 1-4 Review
November 18, 2020
On November 18th, 2020, MCTAC facilitated a live webinar that reviewed key concepts from the first four modules in the Data: Beyond the Tip of the Iceberg webinar series. Presenters discussed key concepts around data, its importance and utility, and how to strategically plan and effectively use t...
Module 5: The Data Matrix: Agency Data
November 25, 2020
This is the 5th module in the MCTAC Series, "Data: Beyond the Tip of the Iceberg". This presentation will delve deeper into the utility of the Data Matrix on the Leadership/Agency level. Targeted towards leadership, board members, and external stakeholders, this module will discuss how to use the Da...
Module 6: The Data Matrix: Program Management
November 25, 2020
This is the 6th module in the MCTAC Series, "Data: Beyond the Tip of the Iceberg". This module will delve deeper into the utility of the Data Matrix on the Department/Program Management level. Targeted towards program managers, this module will discuss the importance of clear goals based on an agenc...
Module 7: The Data Matrix: Supervision
December 08, 2020
This is the 7th module in the MCTAC Series, "Data: Beyond the Tip of the Iceberg". This module will delve deeper into the utility of the Data Matrix on the supervisory level. This module will discuss how supervisors can use data to facilitate the development of high performance teams, monitor produc...
Module 8: The Data Matrix: Staff
December 08, 2020
This is the 8th module in the MCTAC Series, "Data: Beyond the Tip of the Iceberg". This module will delve deeper into the utility of the Data Matrix on the staff level and underscores the importance of having metrics for all staff.
Data: Beyond the Tip of the Iceberg - Modules 5-8 Review
December 16, 2020
On December 16th, 2020, MCTAC facilitated a live webinar that reviewed key concepts from modules 5-8 in the Data: Beyond the Tip of the Iceberg webinar series. Presenters highlighted how to effectively use the Data Matrix depending on an individual's role in leadership, as a program manager, as a...
Module 9: Data Champions: Astor Services for Children & Families: Fiscal Productivity Modeling
January 25, 2021
This is the ninth webinar in the "Data: Beyond the Tip of the Iceberg" webinar series.
In this pre-recorded webinar, Daniel Korovikov from Astor Services for Children & Families provides a framework and considerations to keep in mind when modeling for fiscal productivity. Within the financial dom...
Module 10: Outcome Champions: Astor Services for Children & Families Tracking Client Outcomes Across Disparate Programs
January 25, 2021
This is the tenth webinar in the "Data: Beyond the Tip of the Iceberg" webinar series.
In this pre-recorded webinar, Daniel Korovikov shares a case study showing how Astor Services for Children & Families uses client outcome data to demonstrate the success of individual programs. Within the outco...
Module 11: Outcome Champions: The Institute for Community Living (ICL): Using Data to Improve Health Outcomes
January 25, 2021
This is the eleventh webinar in the "Data: Beyond the Tip of the Iceberg" webinar series.
In this pre-recorded webinar, Emily Kingman from the Institute for Community Living (ICL) presents on the population served domain within the Data Metrics Grid. Using ICL as an example, she demonstrates how...
Module 12: Change Management and Continuous Quality Improvement
February 09, 2021
This is the tweltfth webinar in the "Data: Beyond the Tip of the Iceberg" webinar series.
In this final pre-recorded webinar, MCTAC will define Continuous Quality Improvement (CQI), outline the key dimensions of quality, and discuss a useful framework to help you use your data to monitor and impr...
Data: Beyond the Tip of the Iceberg - Key Takeaways
February 23, 2021
Over the course of 12 modules, participants in our Data: Beyond the Tip of the Iceberg webinar series learned how to apply essential data concepts to influence their organization's clinical and business practices. In addition, participants had access to two new data tools, the Data Gap Assessment an...
Additional Resources
The Data Matrix Tool
This tool is designed to help leadership identify and select critical data points/metrics to better evaluate their agency's performance and effectiveness of their work across a variety of data domains and by staff roles. Additionally, this tool will help build general staff understanding of their own performance and effectiveness related to the agency's selected metrics.
The Data Gap Assessment Tool
This tool is designed to help organizations identify and understand areas of strengths and opportunities as it relates to their agency's data practices. Upon completing the assessment, agencies are provided a visual representation of how they scored in each domain, as well as a list of areas agencies should focus on.