Training Series

Turn-Over a New Leaf: Employee Investment Series

The series focused on assisting agency leaders in detailing both the direct and indirect costs associated with employee turnover utilizing a financial model, discussing causes of turnover with specific and actual examples derived from behavioral health agencies, identifying methods for assessing turnover in your agency, and reviewing potential solutions to reduce turnover to make your agency a preferred place to work.​

Turn-Over a New Leaf: Cost of Turnover & ROI

April 26, 2021
Behavioral health agencies suffer from workforce shortages, budgeted understaffing, and higher rates of stress than ever. New York State reported a voluntary turnover rate of 34% in 2019 among behavioral health providers which has likely grown given the stressors of the pandemic. While the exact cos...

Turn-Over a New Leaf: Causes of Turnover

May 04, 2021
OverviewAside from the expense, turnover can be an indicator of larger issues (i.e., supervisor/employee conflict, burnout, compassion fatigue, stress contagion, and value discrepancy/moral injury) within an agency’s workforce. When appropriately identified, targeted solutions can result in decrea...

Turn-Over a New Leaf: Assessing Turnover

May 12, 2021
OverviewThe complexity of human interactions requires that each agency develop an individualized approach to reduce employee turnover. Agencies will need to assess reasons for employee turnover before identifying solutions. This module discussed methods for assessing turnover along with providing be...

Turn-Over a New Leaf: Solutions to Turnover

May 19, 2021
Appropriate evaluation and creative problem solving is essential to reduce turnover, particularly in high stress health care environments. Creating and committing to the consistent practice of evaluation can help identify specific gaps that impact employee retention. This module detailed proven re...
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