Workforce Priorities
New York State behavioral health agencies are facing unprecedented challenges. Through health care transformation, agencies are now expected to embrace approaches that are recovery oriented and person centered, trauma-informed, and of course integrate physical and behavioral health. Now, coupled with the reality of COVID and its economic impacts, it is essential that agencies are efficient, agile, and still closely aligned with the priorities of licensing bodies, payors, and other funders.In this webinar series, we will talk about how your agency can use Human Resources to attract, hire, and retain a workforce that will help you deliver high-quality services and accomplish your goals.
Using human resources strategically to support health care transformation
Getting the Right People In The Door
Organizational Culture
Interviewing Tools
Managing Performance
Employee Engagement
When Values Align: Human Resource Tools to Help your Organization Hire and Support Mission-Aligned Staff
Additional Resources
Promoting a Recovery-focused Workplace: Getting the Right People in the Door
Release Date: July 16th 2020
This supplemental resource expands on the content discussed during the “Getting the Right People in the Door” webinar where we talked about how to attract and identify top talent for your agency. It also covers how an organization can take steps towards promoting a recovery-focused workplace.
Leadership as a Driving Force in Organizational Culture
Release Date: July 30th 2020
This supplemental resource expands on the content discussed during the “Organizational Culture” webinar. It also outlines the seven principles of leadership that are critical to the development and sustainability of an effective and efficient recovery-focused organization.
Recovery and Organizational Culture: Is Your Agency Ready to Make a Change?
Release Date: July 30th 2020
This supplemental resource expands on the content discussed during the “Organizational Culture” webinar. It also provides conversation starters for program leaders to think through existing organizational culture and to identify what may need to be modified in order to achieve a more recovery-centric approach.
Interviewing Tools: Sample Job Descriptions to Promote a Recovery-Focused Workplace
Release Date: August 13th 2020
This supplementary resource outlines the components of a job description and offers examples of effective job descriptions.
Interviewing Tools: Recommended Interviewing Questions on Recovery-Focused and Person-Centered Care
Release Date: August 13th 2020
This supplementary resource provides examples of questions that will help guide interviewers interested in exploring candidate’s skills, knowledge, and attitudes towards recovery and person-centered care.
Interviewing Tools: Recommended Interviewing Questions on Trauma-Informed Approaches
Release Date: August 13th 2020
This supplementary resource provides examples of questions that will help guide interviewers interested in exploring candidate’s skills, knowledge, and attitudes towards trauma-informed approaches.
Interviewing Tools: Recommended Interviewing Questions on Whole Health/Integration of Physical and Behavioral Health
Release Date: August 13th 2020
This supplementary resource provides examples of questions that will help guide interviewers interested in exploring candidate’s skills, knowledge, and attitudes towards physical and behavioral health care.
Is Corrective Action Appropriate? A Guide
Release Date: September 17th 2020
This supplementary resource is a guide for supervisors to determine if corrective action is an appropriate next step when working with staff.
Sample Performance Assessment and Measures
Release Date: September 17th 2020
This supplementary resource is an example of a Performance Assessment that focuses on recovery oriented, person centered, trauma informed, and whole health approaches to care.
Strategies to Enhance Retention Resource
Release Date: October 1st 2020
It's important to understand what motivates good staff to stay. Beyond compensation, this resource outlines the different strategies managers and organizations can use to support employee retention. This resource was shared as part of the Employee Engagement webinar.
The World of Work Project: Culture Assessment Questionnaire
This resource from the World of Work Project allows your organization to think more deeply about your organizational culture and identify areas that might not be in alignment with your organization's mission and values. This resource was shared as part of the Employee Engagement webinar.
Quality Care Tool Kit - Pre-Employment Attitude Surveys, Interview Questions, and Performance Measures
Release Date: October 15th 2020
This comprehensive toolkit can help guide your organization when selecting, interviewing, and evaluating potential candidates. It was offered during the final webinar in this series, "When Values Align: Human Resource Tools to Help your Organization Hire and Support Mission-Aligned Staff".
Quality Care Pre-Employment Attitude Survey for Program Staff - Self-scoring Excel Version
Release Date: October 15th 2020
When hiring program staff, this brief Attitude Survey screens potential job candidates for the Quality Care values and beliefs that are foundational to the organization, specifically recovery, integrated health, person-centered care, trauma-informed approaches, and openness to change. This tool was offered during the final webinar in this series, "When Values Align: Human Resource Tools to Help your Organization Hire and Support Mission-Aligned Staff".
Quality Care Pre-Employment Attitude Survey for Administrative/Non-Program Staff - Self-scoring Excel Version
Release Date: October 15th 2020
When hiring administrative/non-program staff, it's still important to make sure their values align with the values of the organization. This brief Attitude Survey screens potential job candidates for the Quality Care values and beliefs that are foundational to the organization, specifically recovery, integrated health, person-centered care, trauma-informed approaches, and openness to change. This tool was offered during the final webinar in this series, "When Values Align: Human Resource Tools to Help your Organization Hire and Support Mission-Aligned Staff".
Workforce Priorities FAQ
Release Date: October 2020
Following the conclusion of the webinar series, presenters compiled the list of questions received throughout the series and provided their insight and answers.
THE CONVERSATION CONTINUES:
USING HUMAN RESOURCES TO SUPPORT ORGANIZATIONAL HEALTH AND RESILIENCE
To build on key concepts from the Workforce Priorities series, our partners at NYAPRS facilitated regional discussions across New York State on organizational health and organizational resilience. The webinars from each region are now available by searching our website.