Chris Tavella

Innovating For Sustainability – Best Practice For Finding And Launching New Service Lines

Many provider organizations have found in the disruptions of 2020, that the models of care and service used—prescribed by history and legitimized by the fee for service structure—are no longer sustainable and are less relevant to the consumers they serve. How do you redesign health and social services in the new era? The technology revolution was largely driven by consumer-focused, design thinking and constant iteration.

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