MCTAC and ICL held a webinar on lessons learned from managed care from a provider’s perspective. ICL, a MCTAC partner and a NYC-based provider of Clinic, PROS, ACT and HCBS services, reviewed experiences around the transition to managed care in New York City. This webinar was geared toward adult BH providers, including HCBS providers, and targeted agency executives and directors. Topics covered included:
An overview of the key components of managed care, geared towards front line staff, case managers, and HCBS providers.