TOOLS TO STRENGTHEN AGENCY INFRASTRUCTURE
Scroll down this page to learn about the following tools:
Caregiver's Guides Key Messages to Communicate in Services
CFTSS Productivity Tool Medicaid Managed Care Provider Readiness Assessment
Consultant Directory Mindfulness Guide
Documentation Workbooks MCO Plan Matrix
Electronic Health Record RFI/RFP Template Output to Outcomes
Employment Guide The P.E.N. Guide Family Alignment: The First 30 Day Checklist Revenue Cycle Management & Billing Tools
Five Questions as You Transition to Managed Care Session Feedback Forms
CFTSS Productivity Tool
Click to download:
View Consultant Directory
Documentation Done Right is a set of workbooks designed to share best practices in documentation and provide users with exercises that provide an opportunity to practice these skills.
Different workbooks target different documentation skill areas.
ELECTRONIC HEALTH RECORD RFI/RFP TEMPLATE
Employment services is not often associated with clinical treatment but recent research suggests that it should be. This research confirms that employment is good for one’s mental health and public welfare benefits may impact people's mental health.
The Conversation Guide for Employment will serve to help reframe the conversation about employment from one of fear to one of hope. Let the conversations begin...
FAMILY ALIGNMENT: THE FIRST 30 DAYS CHECKLIST
The checklist can also be used as a supervisory tool. As a supervisor, you can use it during an observation session or as a training tool.
View the Family Alignment: The First 30 Days Checklist
KEY MESSAGES TO COMMUNICATE IN SERVICES
View Key Messages to Communicate in Services
MEDICAID MANAGED CARE PROVIDER READINESS ASSESSMENT
The PDF of the Readiness Assessment is available here. Online completion of this readiness assessment has ended but please continue to use this as a resource/checklist.
Developed by our NYAPRS partner Ruth Colón-Wagner, the Mindfulness Guide is interactive and includes 23 meditation exercises, each narrated, to support the person's practice.
REVENUE CYCLE MANAGEMENT & BILLING TOOLS
RCM Best Practices Tool
Maps out key Revenue Cycle Management practices at various stages in service provision, gives advice for how to accomplish these tasks and notes how these practices might relate to claim fields and/or denial codes.
Top Denial Reasons Cheat Sheet
A compilation of the most common denial reasons so that providers can safeguard against these errors and resolve denials as needed.
Billing and RCM Tips for Working with Medicaid Managed Care Plans
This one-pager lists practices that are critical towards helping your organization maintain a fruitful relationship with MMCPs to make billing as smooth a process as possible.
SESSION FEEDBACK FORM
View the Session Feedback Form for Individuals
View the Session Feedback Form for Families